Service philosophy

Shanghai DG Gas & Electrical Sales Co., LTD owns a professional after-sales service team, who can provide professional service to clients with sincerity, carefulness, patience, enthusiasm, perseverance. We uphold the professional quality & outstanding service principle to serve each client. The satisfactions of clients are the final goal we are seeking for.

Service policy

We established a complete and efficient after-sales service system, providing professional consulting & problem solving and technical support for free; nationwide warranty with one year free service commitment; establishing customer service files and visiting customers regularly to follow the using feedback.

Service content

Offer immediately answer when receiving customer problem.
Maintenance team will arrive scene within specified time.
Installation, Maintenance Operation Training for agencies and distributors Guiding agencies
and distributors to establish customer files and set up maintenance plan according to <warranty card>